Assessor Resource
FNSCRD403A
Manage and recover bad and doubtful debts
Assessment tool
Version 1.0
Issue Date: May 2024
This unit may apply to debt recovery management in all financial and other industry sectors.
This unit describes the performance outcomes, skills and knowledge required to correctly identify outstanding debts, negotiate with customers and ascertain means of recovery using recovery actions in line with relevant credit policy.
This unit has application to a variety of financial services sectors and is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements so the varying Commonwealth, State or Territory requirements should be confirmed with the relevant body.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)